BEST AUTO REPAIR SHOP
in New York's Capital District by
TIMES UNION NEWSPAPER
Caprara’s Auto Body Shop Inc. was established in 1967 and continues to provide the highest quality collision repair service in Troy, Latham, Clifton Park & all throughout the Capital District. We have repaired all vehicle makes and models. Caprara’s is a preferred repairer for many major insurance carriers and works directly with your insurance company to get your car back on the road as quickly as possible with the highest standards for safety and workmanship. In addition, we offer free loaner car service, by appointment, as a convenience while your car is being repaired. We welcome your feedback and listen to our customers. We strive for excellent service.
Caprara’s Auto Body Shop, Inc. provides a Limited Warranty on repairs performed by our shop. This Limited Warranty is valid for as long as you own the vehicle we repaired, and is not transferable. All labor is guaranteed for as long as you own the vehicle except for rust repairs and as long as the vehicle is properly maintained. Paint is guaranteed as long as you own the vehicle if properly maintained. Parts are guaranteed for as long as you own the vehicle (not to exceed manufacturer’s original warranty). Contact Caprara's Auto Body for more information!
Here's what our customers have to say...
“Just a note of thanks to you and your staff for the outstanding job on our LS. Needless to say, we were truly devastated when our car was hit outside our condo while we were inside having our morning coffee. We once again we can look at our car with the same pride and enthusiasm we had when we first purchased it.
Also, thanks to you and your dad for getting us to and from the airport during our stressful time. Your consideration was truly appreciated and we enjoyed our conversations with both of you.
Again, thanks to you and your talented men for a job well done.“
“I’d like to take this opportunity to express my gratitude to all of you for the professional, friendly, and most of all, quality work you’ve exhibited on two different occasions that I’ve had the unfortunate need for body work on two of my vehicles. My wife and I have been driving for 40 years each without so much as a dent and last year she was rear-ended in Albany, just after New Year’s and more recently, a ‘door’ fell on the front of my Dodge Dakota truck and caused some damage. Both vehicles were repaired to ‘better than new’ condition by your shop. I consider myself somewhat of a perfectionist when it comes to my vehicles and I always defy anyone I know to show me where my wife’s car sustained over $4500 in damage. So far, no one has been able to spot even one single flaw. As a matter of fact, I’d even go so far as to say that the quality of the paint (black) is even better than factory! I’ve NEVER in 59 years, bothered to write a letter such as this to ANY business before, but I felt the need to do so now. You know, people are quick to complain about service, but they rarely offer praise when it’s due. So, once again, thank you for the treatment you extended to both my vehicles AND ME, for what could be a very trying experience. You’ve actually made it a ‘pleasurable experience’ to have repairs done on a vehicle… truly unusual in today’s ‘let’s see how much we can rip him off’ atmosphere. Thanks again.“
“Thank you so much for your great efforts on putting my car back together. It was a real joy to be in my own car and comfortable on our ride home. You can be very proud of your auto body staff and the help they furnish their customers.“
“Just wanted to say thank you for all the help with my car. Your kindness and generosity helped to ease my mind while I had a bunch of other things to take care of and you’ll never know how much I appreciate your patience with me through all of my questions. I will recommend you to anyone that needs work done on their car. Mine runs better now than it did before! Thanks again for doing such a wonderful and quick job on my car. I appreciate everything you did for me.“
Caprara's offers a selection of value priced vehicles.
Auto Body Repair Shop Q & A
Q: I want only original parts used in the repair of my vehicle. Does your shop use original parts?
A: Caprara’s Auto Body strives to use OEM (Original Equipment Manufacturer) parts whenever possible. They were built specifically for the vehicles following all specifications to restore the vehicle to original condition. Occasionally the insurance company paying for the repair will only specify the use of non-OEM or used parts. Caprara’s Auto Body does the best job possible to try to assure that the used parts are of similar quality to the damaged parts being replaced and that the Aftermarket (Non OEM) parts fit as well as possible. Caprara’s Auto Body will ONLY do what is specified in the repair estimate from the insurance company unless the consumer agrees to pay the difference for any deviations or parts substitutions.
CAPRARA’S AUTO BODY SHOP, INC.
266 Third Street
Troy, New York 12180